Having had a very poor customer experience visiting my local Kia dealership in Reading my faith was restored by everyone I had contact with at Kia West End (Woking).
Steve and Trevor (Service) are great ambassadors for the company along with Andy Simpson (Sales).
Just a note to say a big thank you to you for all your kind attention and super service.
We are delighted with our new Sportage GT-Line. It is a joy to drive and so quiet too! Wishing you and the team at West End Garage further success in the future.
from Paul and Marian Bendle
West End Garage Kia 100% Recommended -
Serge Kergoat made us feel special and was friendly and attentive, without being at all pressurising.
They let us test drive the car for over half an hour and answered all our questions . Andy Simpson the Sales Manager was also very helpful and the whole atmosphere at the dealership is friendly and welcoming.
I have had my previous cars MOT's done there and always found the service department efficient and helpful. In short they go that extra mile which, makes all the difference.!
I would like to take the opportunity to thank you and your team for the fantastic service provided to us whilst buying our new car.
In particular we would like to thank Chris, who dealt with us on both occasions of us buying new cars from West End Garage.
Chris was very professional and went the extra mile for us. He even phoned us 2 months down the line to see how Sarah got on with her driving test. Chris went above and beyond and his customer service is second to none. Please pass on our thanks to him.
Ryan & Sarah Bowness
Thank you for all your help, humour, guidance and support to get us to today! Who knew getting a new car could be such an emotional rollercoaster! For a day or two, I really thought my cover as international spy was blown... and I really didn't exist!!
Would you also thank Alex, Jack and Bossman Andy. You've all been just wonderful.
Thank you for putting up with frantic stressy phone calls and for making us laugh out loud!
Now please don't watch as I drive the car away (Although even I can't stall an auto.... can I??) Definitely turning left!!
Sue & Christian
Good friendly old fashioned service at it's best!
Normally it is hard to find service you can rely on - not at West End Garage.
All the team deserves praise.
Serge was my salesman and was excellent all round, he kept me totally updated whilst I was waiting for my car and gave me all the help and information that I needed, I couldn't have asked for more.
All the staff at West End Garage are helpful, polite, efficient and knowledgeable about the product.
I will be recommending them and Kia to my friends and family.
Flexible on appointment dates. Car ready on time and returned super clean!
Nice waiting area for me to wait with my three year old, all staff were very friendly and helpful, with clean facilities.
It's a really friendly/approachable place. Also it's been there for years run by the same family so that is a massive bonus. I can't comment on price as we have a service plan.
I don't have names of the people who looked after me - but I had failed to book a "waiting" appointment & I had my three year old with me with no way to leave for hours and return...staff were so helpful finding me a waiting slot. We were able to go the park across the road then wait on site once we got back. As I said all staff were so friendly and patient with me and my ever so slightly bored child!!!
Big Thank You! - Makes such a difference to your day when people are friendly.
The Garage and staff always have been wonderful - nothing is too much trouble!
I have always recommended WEST END GARAGE because the service they provide is second to none!