To Shelley,
Just a quick thank you for your help in making our recent car buying experience an enjoyable one.
we're sure you will go far in your new career. Thank you for your open and honest approach and for the laughs.
Kind regards
Sarah & Andy Ellis
P.S- Thank you for the flowers, they are lovely.
Car collected and returned, all work completed. As well as service and mot the car was cleaned inside and out to a high standard.
Both myself and my husband have KIA cars and return to the excellent dealership for all work and replacement.
We continue to be very happy with all the staff and the friendly way they are.
100% Recommended
Just a line to say thank you to all the staff at Kia not only guiding me through the sales process, but support when the car was vandalised a week after its purchase.
Im finding the automatic element good but all the bells and whistles are still a mystery!!
Eileen Smith
YR62 YMF
The service I received from the first phone call to having my car dropped back to me was very professional.
I was booked in within a few days. Kept up to date with regular update calls & there was nothing to fault.
GREAT SERVICE.
James at West End Garage made us feel very supported in making decisions about the car, when and how we could take delivery amid complex holiday arrangements. He was patient with our multiple questions and did not press us unduly, rather he facilitated our decision making by providing lots of info on request.
He is a charming gentleman.
Team at West End are always highly professional, friendly and welcoming 10/10 is not a high enough score!
Everything about them is spot on.
Team member who provided a great experience (Service) ? - The whole team are brilliant.
Dear Matt
Thanks so much!!!
Thank you very much for all of your help, explaining everything very nicely and not being pushy.
You really were a great help, so thank you again.
Mark, Mandy and Matt
To Matt,
Thanks very much for all you have done.
It's very much appreciated.
From
Allan & Diana Carpenter
Dear Shelley
Thank you so very much for all of your assistance and patience with helping me find the perfect car.
We had our first outing to Derbyshire this weekend , and both girlfriend and dog loved the car as much as I do.
I wish you all the best with your future- you're a fine Sales Associate.
Thanks again
Jake
My car failed it’s MOT due to the daylight running lights and I needed 2 complete front lights. West End agreed to complete the work under my 7 Year Warranty and replaced them within 24 hours.
They were fantastic! I have been telling everyone how amazing they were and what a great service I received.
Friendly, helpful and efficient. Always make me welcome although the visit is usually once a year.
100% Recommended.