Cannot fault WEST END GARAGE KIA !
Chris was most pleasant, knowledgeable & a really helpful person.
Very professional and courteous, not too pushy, I hate pushy salesmen but they had the right balance of trying to sell me the car whilst not being overbearing.
Car was ready earlier than expected too. Part exchanged my current car, that was stress free.
Very happy. It should also be said that they're not my nearest dealer either (kia guildford are) but on the phone initially they felt friendlier and more accomodating, with more scope for a sales appointment. This is why, even though I live in Guildford, I went further than necessary to deal with them.
Andy the sales assistant manager was a genuinely friendly guy, and the whole process was exactly as I'd hoped it would be. I run my own business so tend to judge people fairly harshly on their attitude and how interested they seem, or whether they're just going through the motions. No such problems here, a very good dealer.
I have been using West End Garage for many years.
I have found everybody there friendly and very helpful. Servicing is excellent - they serviced my old Nissan so that it was running like new after 18 years!
Just to say a huge thank you for all your help and support you gave me in the purchase of my Sportage.
You made the whole process a very pleasant experience with your knowledge and patience! A true professional! It goes without saying that I love my new car!
Very best wishes,
I found all the staff at the West End dealership to be friendly, helpful and they put me at ease. This is the first time I have purchased a new car and felt quite nervous at making such a big decision. Marcus explained all the options available to me but didn't put me under any pressure to make a purchase. I have been to other dealerships (not Kia) and have left because the sales staff made me feel uncomfortable and tried to put pressure on me to make a purchase.
I came into the dealership with my 12 year old son and Marcus made us feel very comfortable and chattted to us both with humour and respect. He was very proffesional and explained everything clearly and answered all of our questions.
From the moment we first walked into the West End Garage we were impressed with the courteous and helpful way we were treated.
It was so nice to be able to have a good look around and have all our questions answered by someone who obviously has a very good knowledge of Kia cars without feeling we were being pressurised into making an instant decision, unlike our experience in some other garages, but allowing us time to decide exactly which car we wanted.
I just wanted to drop you a note to say a huge thank you
for making it possible for me to change my Sorento to the new model. I really
liked my original KX3 and you guys at Westend make the brand even more special
by the great service you give - you make us feel like friends.
BUT, I LOVE my new model Sorento. It really is in a much
higher class than the old model. My trip to Leeds this week was a joy (if
that's possible). The car is amazing - the drive, the comfort, the sound system
and all the additional features make it a real step up!
All praise to Kia for this new design Sorento, and full
praise to you and the Westend Team for making it possible for me to drive it
away last week!!!
To Andy, Thank you very much for all your help. Cyril and Sue Smith
Everyone excelled at their job - but they always do at West End Garage !
I have been using them for years - I trust them completely.