Sales people are a delight to deal with. I previously owned a Kia and had excellent service from West End Garage staff. The attention to detail and making customers feel supported and listened to are the key qualities. OUTSTANDING GARAGE
The customer service was second to none. Everyone was very friendly and helpful. All options were discussed in detail and at no time did we feel as if we were taking too much time or asking too many silly questions. When picking up the new car Andy (sales manager) spent time showing all the working of the car thoroughly so that I felt confident in driving away. This is the second Kia which I have purchased from Andy and will always recommend him.
Jason Wood, the salesman, was excellent from the start of the process to the finish. He was very clear and knowledgeable regarding all the features and benefits of any additional products. He was professional and courteous and made the process very efficient and enjoyable!
Jason Wood, great standard of service in all areas. Damian Dunne, always a pleasure to see and always willing to go the extra mile to ensure the customer is satisfied.
I am very happy with my car and the Service Contract I bought. The lift home from Emma in Service was much appreciated, and the person who dropped my car back was extremely polite and friendly.
I would recommend Kia West End Garage to anyone thinking of replacing their car.
My car runs really well so thank you to the person who serviced it and left your Thank You card with a smiley face card from WEG -which made me smile, and thank you to the person who washed the car.
I find the West End service team helpful, they were all friendly and polite from the moment I walked in.
I will definitely be back.
10 out of 10.
Dear Sir,
On behalf of the fete committee I would like to offer our sincere thanks for your generous sponsorship of our fete last Saturday the 10th June.
We had glorious weather and over1500 people paid us a visit which made our fete one of the most successful in recent years.
May I thank you once again and wish you every success in the future.
Yours sincerely,
Jim Fairman Chair Windlesham Village Fete Committee
I would always recommend WEST END GARAGE because of the time & attention that they devote to their customers.
The team were all extremely helpful in guiding me to the right car for me.
I was not able to get the New Picanto GT as I needed an automatic, however Andy & Chris suggested that they could make a Silver Auto look similar - they did and it looks even better in my opinion.
Damian even helped me find a personalised number plate.
Andy and Chris also came up with some great suggestions to make me one Very Happy Customer.
Well done to all of them!
Amazing customer service - very friendly staff and a warm atmosphere at WEST END GARAGE KIA.
Chris Gregg was amazing from start to finish. He wasn't pushy & let us make our own decisions. He is a credit to the Dealership.
100%
I am so pleased with the car that Jason found for me it is exactly what I would have wished for.
Being a 77 year old Handicapped person having my car serviced I had a coffee that Jason Wood arranged for me. I then asked if a Sportage would give me more leg room and a high seat, mine was so low to drop into.
Jason showed me some cars on his PC and then suggested a Venga as it's seats were higher and there was more room. He then showed me this car and I tried it and said much better, a test drive later and I bought it with the old car as an exchange.
I wish to praise Jason on his Diligence, humility and perseverance, he found exactly the right vehicle for me. About to have a hip Operation he chose an automatic Venga with very low mileage. I wish to thank him for possibly the best car for purpose I have ever had in all my years.
His attributes for one so young were amazing and I wish him all the best in his profession. I did meet your MD and I want to congratulate him on employing someone so young, with such a positive attitude.
My car drives like a dream and the wheelchair fits easily into the back of it.
Yours very appreciatively,
Rik Sandom.