FAO Managing Director - West End Garage
I recently purchased a nearly-new Kia Sportage.
I would like to take this opportunity to say how much I appreciated the attention and service I received from your team.
In particular I would like to thank your Sales Executive, Chris Gregg who I found to be extremely helpful and who provided a first class hand-over, taking time and care to explain all the functions of my new car. Knowing that I was driving to France the following day he also spent some time researching headlamp masking requirements for me and ensuring that a set of headlamp covers, properly masked for continental driving were available by 0830 that morning. In this respect I also appreciated the help of Peter Richardson in showing me how they could be fitted and removed.
If this is an example of the service I can expect from your garage as a whole then I have a lot to look forward to.
Please pass on my thanks to your two colleagues mentioned; Chris Gregg & Peter Richardson.
Regards
Mr I. Newton
7 December 2015