WHAT OUR CUSTOMERS SAY

'Would not hesitate to recommend you to Freinds & Family'

Dear Mr Dunne,

yersterday my wife and I ordered the Kia Niro EV from your garage.We were privileged to have Shelley Matthewman as our sales executive in the process of test driving and viewing our chosen car.Shelley was most professional in her attitude towards us and has great people skills which I am sure you are aware of.

Her enthusiasm is second to none and we are assured that we will be kept up to date re build time and delivery in the coming months.We wish West End Garage much success and would not hesitate to recommend you to friends and family.

Kind regards

Chris and Terry.

Mr & Mrs Keating - Email of thanks - 10/04/2019

'Thank you Kia once again for fabulous service'

Thank you Kia once again for fabulous service and my new fabulous whip ?? 

Travelling in style ??‍??

Mr & Mrs Bettess - West End Garage - 10/04/2019

"have recommended to many of my friends who have also decided to Go Kia!"

WEST END GARAGE - Prompt, pleasant, polite and efficient service.

I have been pleased with my cars and have recommended to many of my friends of whom many have decided to 'Go Kia' !

Mr M. Hillman - Service Feed back from Kia UK - 02/04/2019

"I hope we meet again when the time comes for upgrading to another Kia!"

Dear Shelley                         27th March 2019

I would like to say a big "thank you" for all your kind and able assistance during the recent purchase of my Kia Sportage. Your attitude, knowledge and friendly co-operation made the experience most pleasant and showed West End Garage in a very positive light. I'm sure you will be deservedly successful in your relatively new career.

Milly and I had a good journey home and after having used the car a little more I find that it exceeds my high expectations.

I hope we will meet again when the time comes for upgrading to another Kia!

With very best wishes.

David 

David Dann - Thank You Card - 27/03/2019

First Class Efficient Service

First class efficient customer service. 

I have been a customer for many years and I have always received first class service. 

I have been a customer at West End Garage for a number of years now and the service I receive from them is outstanding.

E. DAY - Kia Uk Feedback - 21/03/2019

'Always Receive Excellent Service From the Team at West End'

I always receive excellent service from the team at west end with a friendly welcome from both the sales team and the guys on the service desk. This is the reason I travel from Romsey although there are nearer Kia dealerships. Any problems with the car are always explained.

I have already recommended friends.

10 out of 10

Jillian Kimber - Romsey - 06/03/2019

We are very happy customers :-)

The service given on Wednesday can not be rated as a 9 or 10 as it was clearly an 11!!!!

Many many thanks --- all went really well and we are very happy customers.

See you next year.

:-)

Mr Ian Hay - email - 04/03/2019

"The process from start to finish has been smooth & professional"

Dear Shelley,

Thank you for all your help with buying Pickle - That's what we have called the Picanto!

You have been a star! No pressure on us to buy & the process from start to finish has been smooth & professional

Thank you, & here's to you selling another 1,000 Kia's.

Jayne Duddy & Lisa Barnett x

Jayne Duddy & Lisa Barnett - Thank You Card - 20/02/2019

'Kindness and Professionalism'

Kia - West End Garage Sales Team

Thank you for all your kindness and professionalism during our process of trading in our VW and purchasing

a stunning Kia Sportage! We appreciated all concerned and with a special mention to James Meadley and Kia 'Genius'

Jenna. Needless to say we have already recommended 'West End Garage' to friends, family and colleagues.

Kind regards

Heather & Nick Parsons

Heather & Nick Parsons - Thank You Card - 23/01/2019

"Service & Attention Second to None"

100 percent recommended - Because of the courteous and professional way in which all matters were dealt with during the buying process, from the initial ordering to the final delivery and hand over.

The service and attention that I heave experienced from West End Garage was second to none, and I would happily buy from them again. In addition, I would certainly recommend this dealership to any friends and colleague who are considering buying a new car.

The salesman Matthew Gratton went out of his way to be helpful at all times, and he was very knowledgeable when it came to explaining the electronics and workings of the car during the hand over process.

Peter Howell - Kia Head office Feedback - 18/01/2019

"Have Purchased 5 Cars Over The Years"

We have found all the staff polite and helpful.

We are long term customers at West End Garage and have purchased 5 cars over the years and are very pleased to see that Andy Simpson has returned, he has always been very helpful and is very knowledgeable, he is a valuable asset to West End Garage, thanks for all your help Andy!

H. Waite - Kia Feedback - 18/01/2019

Excellent Friendly Experience As Usual

Excellent, friendly experience...as usual .

Always made to feel like a valued customer.

Friendly, welcoming staff.  All staff were excellent..from reception to sales etc

R. Chappell - Kia Service Feedback - 14/01/2019

Wonderful Service

Dear Mr Johnson

Thank you for your email today.

I was so impressed with the service I received this week.  My car was picked up from my house, serviced, washed and cleaned and returned to me all within the space of a few hours.  I never cease to be amazed by the wonderful service I always receive from West End Garage.  

Best regards

Colin Salmon

Mr C. Salmon - Email - 14/01/2019

Very Personal Service - Good Family Feeling

Good customer service, very personal service and no hard sell. Good family feeling.

Excellent service from first initial visit to date.

James Meadley was very helpful from the beginning without pressurising us. Nothing was too much trouble.

M. Hills - Knaphill, Surrey - 07/01/2019

'I always recommend West End Garage'

Excellent service, efficient and professional staff.

I always recommend WEST END GARAGE.

I find the staff all very helpful and nothing too much trouble. You take the stress out of visiting the garage.

Mrs S. L. Elliot - Bisley, Surrey - 03/01/2019

Very Helpful & To a Very High Standard

WEST END GARAGE - KIA. Staff were very polite and arrangements for the collection and delivery of my car were to my requirements.

I have always found the staff to be very helpful and any repairs and servicing required carried out to a very high standard.
10 out of 10

L. Bailey - Rio Service Feedback From Kia UK - 31/12/2018

CHRISTMAS WISHES

To ALL at WEST END GARAGE Kia

With Many Thanks for looking after the ' Bown Cars'.

- Wishing you all a Merry Christmas and a Happy New Year

with best wishes

Pauline, Bob and Harvey

Bown Family - Card - West End , Surrey - 21/12/2018

'Cannot thank you all enough'

Paul

I can only say I had wonderful service yet again from West End Garage, the staff are efficient and quick and I cannot thank you all enough.

10 out of 10 from me.

Kind regards

Marlene Roche

M Roche - Farnborough , Hampshire - Email - 18/12/2018

"All so friendly & always smile! "

Dear Damian & Brendan

My car was recalled by KIa - the Picanto I bought about 3 years ago. At the time I had excellent service , since two of our friends have also bought cars from you. I feel I must let you know what EXCELLENT service I have received.

Your staff are all so friendly and always smile!!

Happy New Year.

Yours sincerely

Chris

Mrs C. Bathurst - Pirbright , Surrey - Letter - 18/12/2018

QUICK - GOOD SERVICE

West End Garage - Recommended

Quick - good service.  9/10

JOHN STEWARDSON - KIA SERVICE FEEDBACK - Woking , Surrey - 14/12/2018