WHAT OUR CUSTOMERS SAY

'Kindness and Professionalism'

Kia - West End Garage Sales Team

Thank you for all your kindness and professionalism during our process of trading in our VW and purchasing

a stunning Kia Sportage! We appreciated all concerned and with a special mention to James Meadley and Kia 'Genius'

Jenna. Needless to say we have already recommended 'West End Garage' to friends, family and colleagues.

Kind regards

Heather & Nick Parsons

Heather & Nick Parsons - Thank You Card - 23/01/2019

"Service & Attention Second to None"

100 percent recommended - Because of the courteous and professional way in which all matters were dealt with during the buying process, from the initial ordering to the final delivery and hand over.

The service and attention that I heave experienced from West End Garage was second to none, and I would happily buy from them again. In addition, I would certainly recommend this dealership to any friends and colleague who are considering buying a new car.

The salesman Matthew Gratton went out of his way to be helpful at all times, and he was very knowledgeable when it came to explaining the electronics and workings of the car during the hand over process.

Peter Howell - Kia Head office Feedback - 18/01/2019

"Have Purchased 5 Cars Over The Years"

We have found all the staff polite and helpful.

We are long term customers at West End Garage and have purchased 5 cars over the years and are very pleased to see that Andy Simpson has returned, he has always been very helpful and is very knowledgeable, he is a valuable asset to West End Garage, thanks for all your help Andy!

H. Waite - Kia Feedback - 18/01/2019

Excellent Friendly Experience As Usual

Excellent, friendly experience...as usual .

Always made to feel like a valued customer.

Friendly, welcoming staff.  All staff were excellent..from reception to sales etc

R. Chappell - Kia Service Feedback - 14/01/2019

Wonderful Service

Dear Mr Johnson

Thank you for your email today.

I was so impressed with the service I received this week.  My car was picked up from my house, serviced, washed and cleaned and returned to me all within the space of a few hours.  I never cease to be amazed by the wonderful service I always receive from West End Garage.  

Best regards

Colin Salmon

Mr C. Salmon - Email - 14/01/2019

Very Personal Service - Good Family Feeling

Good customer service, very personal service and no hard sell. Good family feeling.

Excellent service from first initial visit to date.

James Meadley was very helpful from the beginning without pressurising us. Nothing was too much trouble.

M. Hills - Knaphill, Surrey - 07/01/2019

'I always recommend West End Garage'

Excellent service, efficient and professional staff.

I always recommend WEST END GARAGE.

I find the staff all very helpful and nothing too much trouble. You take the stress out of visiting the garage.

Mrs S. L. Elliot - Bisley, Surrey - 03/01/2019

Very Helpful & To a Very High Standard

WEST END GARAGE - KIA. Staff were very polite and arrangements for the collection and delivery of my car were to my requirements.

I have always found the staff to be very helpful and any repairs and servicing required carried out to a very high standard.
10 out of 10

L. Bailey - Rio Service Feedback From Kia UK - 31/12/2018

CHRISTMAS WISHES

To ALL at WEST END GARAGE Kia

With Many Thanks for looking after the ' Bown Cars'.

- Wishing you all a Merry Christmas and a Happy New Year

with best wishes

Pauline, Bob and Harvey

Bown Family - Card - West End , Surrey - 21/12/2018

'Cannot thank you all enough'

Paul

I can only say I had wonderful service yet again from West End Garage, the staff are efficient and quick and I cannot thank you all enough.

10 out of 10 from me.

Kind regards

Marlene Roche

M Roche - Farnborough , Hampshire - Email - 18/12/2018

"All so friendly & always smile! "

Dear Damian & Brendan

My car was recalled by KIa - the Picanto I bought about 3 years ago. At the time I had excellent service , since two of our friends have also bought cars from you. I feel I must let you know what EXCELLENT service I have received.

Your staff are all so friendly and always smile!!

Happy New Year.

Yours sincerely

Chris

Mrs C. Bathurst - Pirbright , Surrey - Letter - 18/12/2018

QUICK - GOOD SERVICE

West End Garage - Recommended

Quick - good service.  9/10

JOHN STEWARDSON - KIA SERVICE FEEDBACK - Woking , Surrey - 14/12/2018

' So Helpful & Friendly'

Chris Gregg is just so helpful and friendly, he explained everything in detail, & answered any questions no matter how silly they sound.

10 out of 10

Megan Freeland - Aldershot, HAMPSHIRE - 13/12/2018

VERY SATISFIED AT THE WAY I WAS TREATED

I should like to say that during my short experience with your company, I have been treated with respect and consideration, at no time was I pressured and felt very satisifed at the way I was treated. Thank you very much, I have no problem recommending you.

Roderick Crane - Venga Purchase - 28/11/2018

"Service on the day was excellent"

Service on the day was excellent

Local, friendly, good reputation, good range of cars.  10 out of 10

MARTIN BENFIELD - SERVICE - 27 NOVEMBER 2018 - 27/11/2018

'Friendly & Efficient from Start to Finish'

Great Service ,friendly efficient staff , good experience all round .

Always reliable friendly and helpful from start to finish and more .

Andy who has just returned to West End Garage has always been a very helpful , friendly and knowledgeable person and was one of the main reasons we have always bought all our cars from you and are delighted that he has returned .

Mr & Mrs A Marshall - Farnborough , Hampshire - 13/11/2018

Exceptional Service As Always

Exceptional service as always from Kia West End Garage, always going out of their way to accommodate us including giving us a courtesy car for 2 days if we can’t get back sooner to pick up our car Amazing cars, amazing service from the team at West End Team member who provided a great experience (Service). Andy Simpson, always outstanding service!!

Emily Tweedie - West End, Woking, Surrey - 24/10/2018

Open and honest approach

To Shelley,

Just a quick thank you for your help in making our recent car buying experience an enjoyable one.

we're sure you will go far in your new career. Thank you for your open and honest approach and for the laughs.

Kind regards

Sarah & Andy Ellis

P.S- Thank you for the flowers, they are lovely.

Andy & Sarah Ellis - Thank you card from Rio purchase! - 03/10/2018

Excellent Dealership - Friendly Staff

Car collected and returned, all work completed. As well as service and mot the car was cleaned inside and out to a high standard.

Both myself and my husband have KIA cars and return to the excellent dealership for all work and replacement.

We continue to be very happy with all the staff and the friendly way they are.

100% Recommended

Mrs J Harrison - Service Feedback - 01/10/2018

Guiding sales process & support

Just a line to say thank you to all the staff at Kia not only guiding me through the sales process, but support when the car was vandalised a week after its purchase.

Im finding the automatic element good but all the bells and whistles are still a mystery!!

Eileen Smith

YR62 YMF

Eileen Smith - Thank you card from Venga purchase! - 30/09/2018