WHAT OUR CUSTOMERS SAY

'Jason was extremely courteous and knowledgeable about the car'

Jason was extremely courteous and knowledgeable about the car we were interested in and was very pleasant. Jason was the salesman who sold us the car. He was very polite and friendly throughout our engagement and extremely knowledgeable about the car we purchased, together with ensuring we had a good deal on our purchase

Owen Benneyworth - Email Of Thanks - 09/10/2019

'Chris who deals with motobility cars is very helpful and understanding of a customers needs'

Chris who deals with motobility cars is very helpful and understanding of a customers needs. Very friendly and good service.

Susan Palmer - Email Of Thanks - 09/10/2019

'Everything was easy and straightforward'

I appreciate the honesty and openness of the people I met.

Everything was easy and straightforward.

Chris was very easy to deal with and was open, honest, attentive and listened from the start.

Mark Blatchford - Email Of Thanks - 08/10/2019

'Has an excellent knowledge of the Kia range of SUV's.'

Very attentive and friendly sales rep Jason Wood at West End garage has a lovely relaxed style, not pushy at all and very willing to help. He also has an excellent knowledge of the Kia range of SUV's.

Peter Mannion - Email Of Thanks - 07/10/2019

'Have been here for 12 years, wouldn't change'

Have been here for 12 years, wouldn't change. Good engagement from whole team, felt important and looked after. Thought Jason and Will were both excellent, from offering Tea to detailed explanations and knowledge

Pasquale Morreale - Email Of Thanks - 07/10/2019

'Chris Gregg was super informative and professional in completing the insurance and payment process'

Michelle Holmes helped us initially and processed the sale of our Picanto; nothing was too much trouble and she had a winning personality and manner. Chris Gregg was super informative and professional in completing the insurance and payment process. His patience and knowledge in explaining the car's features was outstanding.

Joanna Carbonell - Email Of Thanks - 05/10/2019

'Kia should consider themselves very lucky to have such a great sales team!'

Jason's service was exemplary. His manner was always clear and concise and at no time did we feel rushed or strong-armed into making any decisions. His help throughout the sales process was indispensable. Jason and Will were both great to deal with (please see my initial comments on their customer service). Kia should consider themselves very lucky to have such a great sales team!

Kevin Bishop - Email Of Thanks - 03/10/2019

'You have given me an extremely good deal and Jason Wood has been a pleasure to deal with'

I am writing to express my appreciation of the excellent service I have received from West End Motors during the purchase process for my new Stonic. You have given me an extremely good deal and Jason Wood has been a pleasure to deal with. He has kept me informed as to progress and the car arrived within the time frame he outlined. He explained all the controls very clearly and the hand over was well done.

I like the car too!

Fiona Kergoat

Fiona Kergoat - Email Of Thanks - 09/09/2019

"The team at West End Garage were excellent from start to finish. "

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Eileen LaCombre - Bracknell, Berkshire - 15/05/2019

"Pleasure to deal with! They are always helpful, professional & pro-active. Great Team."

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Sharon Marti - Kia Head Office Feedback - 15/05/2019

'Service desk very helpful. Service completed very quickly.'

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Norman Crawley - Bisley, Surrey - 02/05/2019

Fantastic personal service, how a dealership should be run.

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KIRSTIE JONES - Kia Head Office Feedback - 01/05/2019

'Smooth from start to finish. Pleasant Experience'

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Anthony Tweedie - Kia Feedback - West End, Surrey - 27/04/2019

'Would not hesitate to recommend you to Freinds & Family'

Dear Mr Dunne,

yersterday my wife and I ordered the Kia Niro EV from your garage.We were privileged to have Shelley Matthewman as our sales executive in the process of test driving and viewing our chosen car.Shelley was most professional in her attitude towards us and has great people skills which I am sure you are aware of.

Her enthusiasm is second to none and we are assured that we will be kept up to date re build time and delivery in the coming months.We wish West End Garage much success and would not hesitate to recommend you to friends and family.

Kind regards

Chris and Terry.

Mr & Mrs Keating - Email of thanks - 10/04/2019

'Thank you Kia once again for fabulous service'

Thank you Kia once again for fabulous service and my new fabulous whip ?? 

Travelling in style ??‍??

Mr & Mrs Bettess - West End Garage - 10/04/2019

"have recommended to many of my friends who have also decided to Go Kia!"

WEST END GARAGE - Prompt, pleasant, polite and efficient service.

I have been pleased with my cars and have recommended to many of my friends of whom many have decided to 'Go Kia' !

Mr M. Hillman - Service Feed back from Kia UK - 02/04/2019

"I hope we meet again when the time comes for upgrading to another Kia!"

Dear Shelley                         27th March 2019

I would like to say a big "thank you" for all your kind and able assistance during the recent purchase of my Kia Sportage. Your attitude, knowledge and friendly co-operation made the experience most pleasant and showed West End Garage in a very positive light. I'm sure you will be deservedly successful in your relatively new career.

Milly and I had a good journey home and after having used the car a little more I find that it exceeds my high expectations.

I hope we will meet again when the time comes for upgrading to another Kia!

With very best wishes.

David 

David Dann - Thank You Card - 27/03/2019

First Class Efficient Service

First class efficient customer service. 

I have been a customer for many years and I have always received first class service. 

I have been a customer at West End Garage for a number of years now and the service I receive from them is outstanding.

E. DAY - Kia Uk Feedback - 21/03/2019

'Always Receive Excellent Service From the Team at West End'

I always receive excellent service from the team at west end with a friendly welcome from both the sales team and the guys on the service desk. This is the reason I travel from Romsey although there are nearer Kia dealerships. Any problems with the car are always explained.

I have already recommended friends.

10 out of 10

Jillian Kimber - Romsey - 06/03/2019

We are very happy customers :-)

The service given on Wednesday can not be rated as a 9 or 10 as it was clearly an 11!!!!

Many many thanks --- all went really well and we are very happy customers.

See you next year.

:-)

Mr Ian Hay - email - 04/03/2019