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Testimonials

Excellent Customer Service from James Meadley at West End Kia

- Email Of Thanks - December 2019

The personnel were very professional and friendly and knew their product well, All the information and advice we were given was spot on . We did not experience any problems during the whole process.

We were more than satisfied with Jason who was prepared to spend as much tIme as needed to ensure we were happy with the car we were buying

- Email Of Thanks - December 2019

From start to finish I found all the team very helpful, they were extremely friendly and very professional. I did not feel pressured at any time and I was guided through the procedure with ease.

Thank you to all the team.

I would like to mention Nigel Taylor who gave me a fantastic experience. From start to finish Nigel guided me through all the relevant paper work carefully explaining all the details so I would understand as this was my first time buying a new car.

So a big thank you Nigel.

- Email Of Thanks - December 2019

Friendly and helpful staff.     Lovely show room environment. No pushy sales.

Made buying my car a lovely experience.        The service staff are the same.

Chris and also the Sales Manager & All of the staff are always friendly.

It’s a nice ‘family’ atmosphere both in sales and service. I wouldn’t go anywhere else.

- Email Of Thanks - December 2019

They are 100% the best place I've ever bought cars from.

Everything within the dealership was relaxing from all sides, The Salesman Chris was exceptional from start to finish!       Nothing was too much. Ive seen Chris in the dealership for many years and West End Garage have done well to keep hold of a great asset in him.

I hope to see many more years of him and hopefully purchase more in the future.

Dont change West End Garage and dont lose Chris.         Many thanks all again!

- Email Of Thanks - November 2019

Great service by Chris Gregg once again. such a lovely salesman and my 3rd time dealing with him.

- Email Of Thanks - November 2019

Jason was great, I have a mobility car he gave us all the information we needed regarding how it worked and I part exchanged with my previous kia gave me a good and fair price for that.
Even my dad was impressed with the service and that's saying something!!!

- Email Of Thanks - November 2019

James meadley did an excellent job helping me select the right car for me. Also communicated all the key attributes.

- Email Of Thanks - November 2019

Jason Wood sales executive from the initial contact relating to the purchase of an ex demo vehicle he listened to our requirements and put forward a very compelling case to purchase new. What a fantastic choice we made both from the dealership to the vehicle we purchased.

- Email Of Thanks - November 2019

The Simplicity and ease of dealing with them all at West End Garage Kia  - have already recommended them on to someone already.

As a woman shopping and looking at all different cars and brands I was put at ease immediately and throughout. I had done my research and they answered all my questions. I appreciated the time they took to make it easy, affordable and not too much to-ing and frowing back and forth.

I had already made an appointment in the afternoon to test drive but my mobile was playing up so I couldn't listen to their voice message confirming the time. I popped in far earlier in the day on the off chance and to confirm the time and they quite happily squeezed me in there and then and also kept the appointment I originally made to come back with more questions and my husband.

Will and Chris were exceptional and down to earth. They were very friendly to deal with and allowed me to keep an eye on the screen at the England rugby score in the showroom whilst dealing with all my questions!  So I never felt they were pushing me for a sale at all.

- Email Of Thanks - November 2019

I recommend everything at West End - Kia. James did was extremely helpful and thoughtful. James was extremely helpful without being pushy, always ready to answer my next question (without making me feel I should not have asked such) Pleasant and helpful throughout.

James, Jenna and Ellie they all were very good helpful/knowledgeable (extremely ) and very thoughtful every step of the way.

- Email Of Thanks - November 2019

I would absolutely recommend West End Garage, their customer service is excellent, there's never any pressure to buy and you can trust they are getting you the best deal and help you work out what is right for you.

I have been with Kia West End for the last 6 years, every time my husband and I go there all the sales staff always remember us and are very friendly.

You never feel under any pressure when purchasing a car from them and they bend over backwards to help. Over the last few years we have dealt with Chris and James and if they are ever unavailable Will the manger is always on hand to help as well, which makes the whole process much easier.

James Meadley & Will Storer were absolutely brilliant in helping us sort out finding the right car and helping sort out our finance. They kept in communication with us and also checked in with us after we picked up the car.

- Email Of Thanks - November 2019