Gordon Boyce
The salesman Andrew MacDonald was extremely professional and nothing was to much trouble. The whole experience was amazing the sale executive Andrew MacDonald was professional and nothing was to much troub...
19 October 2020
Diana Taylor
We have always recommended westend garage because everyone is so welcoming. Tor the salesman was brilliant, friendly and explained everything clearly, I feel I can call him anytime if I have a problem. Tor...
18 March 2021
Claire Paice
We came to pick up our lovely new Sportage last week and would like to thank you for your excellent service. Tork was brilliant. He is smart, efficient and extremely pleasant. A real pleasure to deal wit...
22 September 2020
Stephen Wolff
Hi Paul,
Just to say thanks to you and your staff for the excellent service I have always had and would always give 10/10 for the any survey sent and a special thanks to the 2 Gentleman who came to pick u...
26 February 2021
Anthony Tweedie 27/04/2019
SMOOTH FROM START TO FINISH. PLEASANT EXPERIENCE.
27 April 2019
Tim Laycock
Great service from the friendly reminder to book in for service, to reception, greeting & check-in, thorough service including optional extras, car valeting and courteous phone comms from Basil in Service ...
22 March 2021
Jillian Kimber
ALWAYS RECEIVE EXCELLENT SERVICE FROM THE TEAM AT WEST END
I always receive excellent service from the team at west end with a friendly welcome from both the sales team and the guys on the service desk....
06 March 2019
Peter Howell
SERVICE & ATTENTION SECOND TO NONE
100 percent recommended - Because of the courteous and professional way in which all matters were dealt with during the buying process, from the initial ordering to th...
18 January 2019
Wayne Gregory
Good afternoon Paul
The service was excellent as always , includes collection and delivery staff, many thanks to them both.
Car wash was a lovely gesture.
Have always been happy with all of your s...
26 February 2021
Ken Mumford
Everyone we met especially Nigel were absolutely brilliant. The latter part of our experience was rushed because of the coronavirus situation, and we cannot use the car as we would have done.But we were gi...
02 April 2020
Mr M. Hillman
HAVE RECOMMENDED TO MANY OF MY FRIENDS WHO HAVE ALSO DECIDED TO GO KIA!
WEST END GARAGE - Prompt, pleasant, polite and efficient service.
I have been pleased with my cars and have recommended to many...
02 April 2019
Yvette Laister
The Simplicity and ease of dealing with them all at West End Garage Kia - have already recommended them on to someone already.
As a woman shopping and looking at all different cars and brands I was put...
12 November 2019
Susan Hawes
In 2014 I was near to the garage when my previous vehicle, a VW developed a problem and I called in asking for assistance. I was so pleased with the help and advice I received it led to my purchase of a br...
26 August 2020
Trevor Sharp
Extremely helpful sales personnel - providing information and keeping in contact during lockdown. Jason Fowler - providing an excellent initial introduction to the Niro range with follow-up assistance duri...
03 June 2020
David Dann - Thank You Card
I HOPE WE MEET AGAIN WHEN THE TIME COMES FOR UPGRADING TO ANOTHER KIA!
Dear Shelley
I would like to say a big "thank you" for all your kind and able assistance during the rec...
27 March 2019
Mr C. Salmon
WONDERFUL SERVICE
Dear Mr Johnson
Thank you for your email today.
I was so impressed with the service I received this week. My car was picked up from my house, serviced, washed and cleaned and re...
14 January 2019
Jake Davies
Really good dealership with helpful knowledgeable employees. The car salesman Chris gregg has sold me two cars now and he always works tirelessly to get exactly what I want with excellent customer service ...
07 August 2020
Juliette Piesley
Leon was extremely helpful but not at all pushy. He explained everything clearly from the beginning. He was very approachable and friendly. Felt like Id known him for years
19 November 2020
Jayne Duddy & Lisa Barnett - Thank You Card
THE PROCESS FROM START TO FINISH HAS BEEN SMOOTH & PROFESSIONAL
Dear Shelley,
Thank you for all your help with buying Pickle - That's what we have called the Picanto!
You have been a star! No pres...
20 February 2019
Amelia Rowell
I was recommended to the garage because of the service my friend has received and I would definitely recommend to my family and friends. I called the garage during lockdown as couldn’t go to the garage I d...
11 June 2020
Hilary Newton
Car collected, serviced cleaned and washed and returned to me at the time advised. Have used this dealership for 20 years and recommended to many.
22 June 2020
Susan Mitchell
Will has always treated us so respectfully and informed us of every step in purchasing the car. Nothing is ever too much trouble for him. He is a great asset to your company.
03 June 2020
John Joyce
Jason Wood was fantastic, courteous and polite throughout the Sales process. Jenna did an astonishingly good talk through the car controls. Both were exemplary. Zero pressure and every possible help that c...
15 January 2020
Diane Findlay
Jason was great, I have a mobility car he gave us all the information we needed regarding how it worked and I part exchanged with my previous kia gave me a good and fair price for that.
Even my dad was im...
25 November 2019
Eileen LaCombre
THE TEAM AT WEST END GARAGE WERE EXCELLENT FROM START TO FINISH
15 May 2019
Deborah Tomkins
Top class service from Will, Chris and the team from start to finish.
Kept updated due to lock down.
Very friendly team whom make the process enjoyable.
04 June 2020
Stephen Cheek
I have always found the staff at KIA West End Garage to be extremely helpfull. Jason was very helpful and kept in regular contact. Andy was also very helpful.
01 October 2020
Samantha Pangborn
Friendly and helpful staff. Lovely show room environment. No pushy sales.
Made buying my car a lovely experience. The service staff are the same.
Chris and also the Sales Manager & All of ...
03 December 2019
Daniel Murphy
Would like to thank Jason wood for all his help and convincing me that sticking with kia was the best idea. I was going to buy a discovery and with Jason's knowledge and advice I believe I made the correct...
20 January 2020
Jonathan Leo
Excellent Customer Service from James Meadley at West End Kia
09 December 2019
John Godsland
Paul,
We used the car for the first time since the service this afternoon.
Everything is fine and we greatly appreciate the pick-up service, the care of your service team and the courtesy and appeara...
26 February 2021
M. Hills
VERY PERSONAL SERVICE - GOOD FAMILY FEELING
Good customer service, very personal service and no hard sell. Good family feeling.
Excellent service from first initial visit to date.
James Meadley wa...
07 January 2019
Christine Allen
Will (Sales Manager), customer focused, extremely friendly and most supportive.
We will be back !
02 April 2020
Mr Ian Hay
WE ARE VERY HAPPY CUSTOMERS :-)
The service given on Wednesday can not be rated as a 9 or 10 as it was clearly an 11!!!!
Many many thanks --- all went really well and we are very happy customers.
...
04 March 2019
Simon Horne
Due to current COVID-19 pandemic restrictions customer service was justifiably limited but I was given the dealer's best possible service under the circumstances. I have purchased several new Kia cars from...
21 January 2021
Louisa Wiseman
We would 100% recommend the dealership. Tork was very patient, knowledgeable and at no time did we feel pressured. The whole experience was excellent. Tork Butt was excellent. Friendly, professional, knowl...
10 October 2020
Jane Pickett
They are brilliant, the team are all lovely and total professionals. Andrew and Damien are very friendly professional and treat you like royalty
08 June 2020
Mr & Mrs Keating - Email of thanks
WOULD NOT HESITATE TO RECOMMEND YOU TO FRIENDS & FAMILY
Dear Mr Dunne,
Yesterday my wife and I ordered the Kia Niro EV from your garage.We were privileged to have Shelley Matthewman as our sales exec...
10 April 2019
Peter Godfrey
Best Kia Dealership in the area and express the best features of the Kia brand. Always pay attention to detail and provide a good customer service. Andy Simpson has been our key contact at Kia for many yea...
07 June 2020
Heather & Nick Parsons - Thank You Card
KINDNESS AND PROFESSIONALISM
Kia - West End Garage Sales Team
Thank you for all your kindness and professionalism during our process of trading in our VW and purchasing
a stunning Kia Sportage! We a...
23 January 2019
Christopher Hawkins
Jason clearly knows his stuff and couldn't have made the experience of buying a car from Kia more easier or enjoyable. His knowledge of the product was first class and made the process very smooth. Even co...
07 October 2020
Leslie Chatfield
Excellent service and customer care. James Meadley has been my immediate contact this time and was very thorough with everything.
I have also dealt with Andy Simpson in the past who was excellent.
I have...
21 January 2021
Jackie Dudley
Thank you, Paul, for your e-mail. My husband and I are delighted with the service you and your team provide. Having the MOT plus service was so easy , especially as you were able to pick up the car from ou...
08 April 2021
Maria Pond
Jason Wood sales executive from the initial contact relating to the purchase of an ex demo vehicle he listened to our requirements and put forward a very compelling case to purchase new. What a fantastic c...
15 November 2019
Michael Taylor
They are 100% the best place I've ever bought cars from.
Everything within the dealership was relaxing from all sides, The Salesman Chris was exceptional from start to finish! Nothing was too much...
28 November 2019
Niall Mitchell
We are very pleased with the Excellent service we always receive, and the attention to detail by all The staff. The entire are extremely courteous, helpful and friendly and outstanding
19 August 2020
H. Waite
HAVE PURCHASED 5 CARS OVER THE YEARS
We have found all the staff polite and helpful.
We are long term customers at West End Garage and have purchased 5 cars over the years and are very pleased to see...
18 January 2019
KIRSTIE JONES
FANTASTIC PERSONAL SERVICE, HOW A DEALERSHIP SHOULD BE RUN.
01 May 2019
Mr & Mrs Bettess
THANK YOU KIA ONCE AGAIN FOR FABULOUS SERVICE
Thank you Kia once again for fabulous service and my new fabulous whip.
Travelling in style.
10 April 2019
Mrs S. L. Elliot
I ALWAYS RECOMMEND WEST END GARAGE
Excellent service, efficient and professional staff.
I always recommend WEST END GARAGE.
I find the staff all very helpful and nothing too much trouble. You take...
03 January 2019
Sharon Clarke
Dear Paul,
I’m a 1st time Kia owner.
I had a problem with my handbrake button – From booking the appointment to collecting my car, I have had nothing but the best customer experience. Even the car g...
04 March 2021
Norman Crawley
SERVICE DESK VERY HELPFUL. SERVICE COMPLETED VERY QUICKLY.
02 May 2019
Phillip Lacy
The personnel were very professional and friendly and knew their product well, All the information and advice we were given was spot on . We did not experience any problems during the whole process.
We ...
05 December 2019
Paul Nissen
Great service, Nigel Taylor was the salesperson and was very professional
03 November 2020
John Shillito
As always, excellent service from West End KIA Garage. Thank you.
The car is also running well
Regards
John
27 February 2021
Mark Young
The sales executive Nigel Taylor made my buying experience
A pleasure.
And the young lady at reception (name unknown) was
Most courteous and helpful.
During a very difficult time (pandemic) firstly, I ...
10 January 2021
Donna Dunlop
Great service by Chris Gregg once again. such a lovely salesman and my 3rd time dealing with him.
26 November 2019
R. Chappell
EXCELLENT FRIENDLY EXPERIENCE AS USUAL
Excellent, friendly experience...as usual .
Always made to feel like a valued customer.
Friendly, welcoming staff. All staff were excellent..from reception ...
14 January 2019
Oliver Stoneham
Both myself and my wife walked into the dealership and we were met by kind people to help guide us through the process. We were shopping around for a new car but were not fixed on any particular model or m...
04 February 2020
Emily Etherington
I have recommended west end to 3 friends who have all brought cars from the garage. Nigel helped us all the way through the process and explained everything to us. This is the 4th sportage we have brought ...
03 February 2020
Denise Rumming
West End Garage Woking are in my mind the best Kia dealer in my area and I would not go elsewhere. There staff are exemplary. And the service and staff at West End Garage are knowledgable, friendly and he...
21 January 2020
Sorina Biletchi
Welcoming service, very happy with addressing all my queries, in person or by email. Chris Gregg - thank you for all your help answering all my questions
26 November 2020
Doreen Power
Excellent personal attention. Tor was the salesman, he programmed both my phone and radio to the stations that I requested also offered tea or coffee when I first arrived.
Due to Covid restrictions everyt...
15 March 2021
Christopher Gower
James meadley did an excellent job helping me select the right car for me. Also communicated all the key attributes.
19 November 2019
Derek Buckell
Chris Gregg, gave us all the answers we needed, even stopped the traffic in pouring rain, to get us on the road!
01 February 2020
Martin & Debbie Culter
We would like to thank and post a POSITIVE feedback on Jason, Chris and the Manager at West End Garage who made our car purchase a trouble free experience. Nothing was too much trouble and we can see why y...
18 June 2020
E. DAY - Kia Uk Feedback
FIRST CLASS EFFICIENT SERVICE
First class efficient customer service.
I have been a customer for many years and I have always received first class service.
I have been a customer at West End Gar...
21 March 2019
Sharon Marti
PLEASURE TO DEAL WITH! THEY ARE ALWAYS HELPFUL, PROFESSIONAL & PRO-ACTIVE. GREAT TEAM.
15 May 2019
Norma Stallard - Thank You Email
Hello Leon,
Firstly, thank you for finding my lovely car, and especially your help and guidance with the purchase.
Your service was first class, and we know if there is a problem/advice we can always con...
01 December 2020
Gin Markey
Good morning Paul,
Thank you for your concern very much appreciated.
I will be using the car later today, and feel sure it is in perfect condition.
The service received from you is always first cl...
26 February 2021
Bethan Mitchell
Friendly, open and honest service with no feeling of pressure to order. Excellent product knowledge and recognition of me as a returning customer. One point removed as had to chase to find out what was hap...
03 June 2020
Steven Miles
Very happy with the way I was treated, very friendly staff. made buying anew car easy.
02 April 2020
Benjamin Lonergan
Brilliant staff. Helpful and very efficient. Tor from west end garage was exceptional with his service. Made you feel welcome and remained in constant contact especially during such a tough time
24 January 2021
Geoffrey Woodcock
Chris at West End Garage was friendly, courteous, informative, knowledgeable & was very pleased to give a good deal. Chris made the whole process run smoothly & efficiently from start to finish. Highly com...
18 October 2020
Amy Rodricks
Amazing service - car picked up and returned early, clean and the gentleman who picked up was delightful. Always nice! Everyone I have spoken to there is so lovely and helpful. Quick and efficient and I do...
22 March 2021
Peter Caulfield
Make you feel important to them as their customer and offer very competitive deals. Chris Gregg, always greets you with a smile, handshake and makes you feel important to him as a customer. Any questions m...
07 February 2020
Kathleen Grant
From start to finish I found all the team very helpful, they were extremely friendly and very professional. I did not feel pressured at any time and I was guided through the procedure with ease.
Thank y...
04 December 2019
John Durrant
Hi Paul
Thanks for your email.
We were delighted to receive back a clean car delivered by a very friendly gentleman. The service from your garage and team is never short of top-notch.
Please pass our th...
26 February 2021
Gregory Raggett
Excellent service as usual. Have been using West End garage since 2010 and always had excellent services.
21 June 2020
Sophie Holt
Great service and really pleased with the car. The garage is also very conveniently located - we had a 30 minute drive to most other competitor dealerships (compared to under 10mins for Kia). Torkel Butt ...
09 January 2021
Jacqueline Garland
Always brilliant service from Chris Gregg and the rest of the team, an absolute pleasure doing business with them.
And of course I love my Niro
02 October 2020
Lloyd Sibanda
I've had Kia's Sportages from West End Garage since 2012 and through all the Sportage's Chris has been very helpful and I've always come back due to his exceptional service. Many thanks,
Mr L
22 November 2020
Alison Andrews
Dealt with Andy who I met 6 years ago when I financed my first KIA. He's always an absolute star.
08 November 2020
